One power toggle on the mouse later and everything started working again. It detected the receiver straight away and offered to pair, where all others had reported no device connected. It’s the only version without a revision number in its filename. The key in the end was to click “Show All Downloads” when on the Logitech Connection Utility page and to download the VERY EARLIEST VERSION, version 2.00.3 from. No better solution on the Logitech site…useless instructions and support over there. I got another receiver from my friend and thanks to you, could pair it. I had dropped my laptop yesterday by accident and the receiver stopped working. William Stamper 6521 Fenton Dearborn Heights, Mi. If it still won’t connect and you are using the right mouse with the right receiver, feel free to drop a comment below, post in the groovy community help forum, or call Logitech customer support 1-64. A window like the one in the screenshot above will open in fact, it’s identical to the regular pairing window, but using this one will create a new instance of the pairing process. This action will bring you to a new window here, select Pair a New Device. In the connection utility, go back to the Welcome screen and click Advanced.

When pairing fails, Logitech suggests that you contact their customer support – but there is more thing you can try first. Voila, the mouse should now be paired with the receiver. Just turn off your mouse (or take out the batteries) and then turn the mouse back on. Instead, click the Next button on the welcome page, and the tool will tell you to plug in the new receiver after that, you’ll reach the pairing screen. Don’t worry – it doesn’t install anything.

Once you’ve downloaded the Logitech Connection Utility (logitech_connect.exe), then go ahead and launch it and open the application. Note: The connection utility does not support Mac computers, so you will need to download the SetPoint software if you are running a Mac.

But to keep this brief, we’ll look at just using the stand-alone Connection Utility.ĭownload only the Logitech Connection Utility.* You can download the full SetPoint package from Logitech’s website. On Windows, you can use either the SetPoint Logitech Mouse and Keyboard software or the Logitech Connection Utility. With these darn mouses, you’re almost always going to be required to use Logitech’s custom connection software. If you try to add devices from the control panel, that doesn’t work either. If you are working with a replacement receiver as I am – if you plug in the receiver and turn on the mouse, that won’t work.

M100 logitech mouse mac not working